Returns & Exchanges

We stand behind all of our products. If you are not satisfied with your order for any reason, you may request a refund within 30 business days.

We do not pay for return shipping unless the product is damaged or incorrect according to the sales order. In which case, please send us a photo of the damaged or incorrect item within 14 days, and we will correct the error. If you do not contact us within 14 days, you are responsible for paying for the damaged, lost, or incorrect item.

Please contact us at info@moenabotanicals.com to arrange any returns or exchanges.